Our Values

• We’ll evaluate your needs and provide training courses and consultancy services to meet those needs.
• We’ll make sure that our courses and services are accessible, empowering and participative – allowing participants and organisations to reach their full potential.
• We aim to be both reflective and client focused in our approach. We’ll make sure that your expectations are adequately defined, documented and agreed at the outset of any project, and we’ll adhere to these standards and specifications.
• As reflective practitioners we strive for excellence: we’re committed to keeping our knowledge base current and applicable in today’s market; we make sure our resources are always up to date; and we continually look for ways to improve the way we work.
• We operate within a framework of anti-discriminatory practice and we value the experience of all clients.
• We seek to create appropriate learning opportunities for those with whom we engage.
• Our aim is to improve the quality of service delivery through the provision of learning opportunities for staff working in the public, voluntary and private sectors.

• We will make sure that environmental issues are managed appropriately and that the earth’s resources are used effectively by committing to recycling wherever possible.